Frequently

Asked Questions

Employer Information on Hiring Veterans

Veterans Opportunity to Work (VOW)

The Veterans Opportunity to Work Act was introduced in 2011 with the intention of helping unemployed veterans compete in the current job market. VOW offers a Vocational Rehabilitation Program and a Transition Assistance Program to assist veterans in the process of finding the career that they want and to help employers by training and preparing the veterans to translate their military talents into civilian careers. In addition, employers can earn federal tax credits and other forms of financial assistance through the Veterans Opportunity to Work initiative.

For more information: http://www.benefits.va.gov/VOW/index.asp

Benefits to Employers: http://www.benefits.va.gov/VOW/for-employers.asp

Special Employers Incentive (SEI)

The Special Employer Incentives program provides assistance to employers who hire veterans. The SEI program connects qualified veterans with a specific role at your organization and allows them to learn on the job at an apprenticeship wage. Following completion of the program, employers are reimbursed for up to half of the veteran’s salary to cover the cost of training and equipment.

For more information: http://www.benefits.va.gov/VOW/docs/seiflyerfinal.pdf

Work Opportunity Tax Credit (WOTC)

The Work Opportunity Tax Credit is another tool in a multifaceted plan to help present people with employment opportunities. The WOTC aims to reduce the federal tax liability of private, for-profit employers that hire from certain targeted groups, including veterans.

For more information: http://benefits.va.gov/vow/docs/WOTC_Flyer.pdf and http://www.twc.state.tx.us/businesses/work-opportunity-tax-credit

Veteran Employer Liaisons (VELs)

Veteran Employer Liaisons assist employers by assessing their company's needs and match the skills, abilities, strengths and experiences of our veterans with the employer needs.

For more information: http://www.tvc.state.tx.us/Information-for-Employers.aspx

Hiring our Heroes

The U.S. Chamber of Commerce Foundation launched Hiring our Heroes in 2011 as a nationwide plan to help veterans, transitioning military members and military spouses obtain gainful employment. The movement involves government support at all levels and partners from the public, private and non-profit sectors. Hiring Heroes offers a platform of digital resources and almost 1,000 jobs fairs across the country to help military men and women find jobs.

For more information: https://www.uschamberfoundation.org/hiring-our-heroes

Veteran Jobs Mission

The Veteran Jobs Mission is a coalition comprised of over 200 private sector corporations collectively working to hire 1 million veterans by 2020 (founded in 2011). The extensive network of powerful companies from varying industries is continuously searching for military talent and connecting them with meaningful careers. The Veteran Jobs Mission is also focusing on helping the veterans adapt and retain their positions through career development programs.

For more information: https://www.veteranjobsmission.com

Applicant Questions

What are suggestions (best practices) for making a great video cover letter?

Since almost every aspect of our life has become digital, it only seems natural that job hunting make this transition as well. Instead of using the typical written version of a cover letter, using a video cover letter allows applicants to truly set themselves apart from the crowd and show why they are the perfect fit for the position, while also allowing managers to scan through applicants much easier and more effectively. Here are some basic tips to ensure you are making the most of your video cover letter!

 

Be creative

By using a video cover letter, you have endless options! This is your time to shine and show off your personality. Be sure to include your passions, what makes you unique, and why you should be chosen for the position. Remember, always be professional, but don’t be afraid to do something outside of the box. If you were a recruiter what would stand out to you? An applicant that restated their resume, or someone who took the time to create something unique and show their personality?

 

Practice makes perfect

Once you have figured out what content to include, be sure to think out exactly what you want to say. Don’t be afraid to write out a script if needed. It’s much better to be overly practiced, than to sound like you put the video together in 2 minutes. After you have the wording, make sure to practice how you are going to project this in the video. Remember to sound confident and poised, or else all of your hard work will be for nothing!

 

Create the right environment

Now that you have the content for your video fully figured out, it is time to make sure your video setting is clean and professional. Find a spot that has a simple background with minimal objects and neutral colors to film on. You want all of the attention to be on you, not the distractions in your background. Along with this, remember to wear professional clothing. This is your first impression, so be sure to treat it as so. It is always better to be overdressed than underdressed, and the same applies for a video cover letter.

 

Review your work

You are almost done! After you have put in all the effort necessary to make your video cover letter, make sure to review it before you upload it. Remember to make sure your voice is loud enough, the background is clean with no outside noise, and most importantly, make sure your eyes are looking directly into the camera. If you are unsatisfied with anything as you replay your video, re-film it. It is much better to spend a few more minutes to create a perfect video cover letter, than to upload something you are not proud of.

 

Final tips

You do not need a fancy video camera to create a video cover letter. Most cameras on a smart phone or computer will work perfectly, as long as the picture and sound are clear.

 

If filming with an iPhone or cell phone, it’s best to keep the camera horizontal (or landscape) and tip the phone to the left (ear speaker on the left, home button on the right, volume buttons down).

 

*Note for the techies: If the video is not filmed in the proper orientation (volume buttons down), the phone will rotate the image to make the user think it is filming it correctly. The phone then puts a tag in the file that tells all other QuickTime players to rotate the video to that position as well.  When a user then watches the video on their computer, it still looks right side up.  However, when a non-QuickTime player plays the video, it ignores the tag, and will play the video in the orientation it was actually filmed.  This is why, no matter how many times a user uploads the video, it still comes in upside down or sideways.

 

The solution to fix this after the video has already been filmed is to load it into a QuickTime player or related program and re-export the video, which should redo the tag telling the video to be right side up.

 

Remember to be concise and stay within the time limits. Get straight to the point to keep the viewer’s attention. Make them want to learn more!

 

Below are a few links to best practices from other’s in the industry:

 

DreamJobbing:

http://dreamjobbing.com/blog/post/1MinuteVideo

 

US News & World Report:

http://money.usnews.com/money/blogs/outside-voices-careers/2014/04/09/2-minutes-to-glory-land-a-job-using-a-video-cover-letter

 

ERE Media:

http://www.eremedia.com/ere/5-reasons-why-candidates-should-love-video-cover-letters/

 

About Careers:

http://jobsearch.about.com/od/videoresumes/a/videoresume.htm

 

Houston Chronicle:

http://work.chron.com/use-video-instead-cover-letter-24427.html

 

Video Cover Letters:

http://videocoverletters.com/about-us

What are the requirements for the video, image, and resume?

Video: 

- Each video can only be one minute, anything after 1 minute in length will be clipped.

- Video aspect ratios will be formatted to 16 X 9.

- Filesize cannot exceed 1.5 GB in size.

Image:

- Image must be of .jpeg, .jpg, or .png format
- Image cannot be larger than 10MB

Resume:

- Resumes must be submitted in PDF format.  If your resume is in a Word document or other editor, you must SAVE AS PDF so that your editor converts this document to a PDF.  You CANNOT just change the file extension from .doc to .pdf - this will cause an error.

Help! My video won't publish or doesn't play once I finish my application. Why is this and what should I do?

Below are some of the most common reasons for application videos not working. In order for your video to work, please withdraw your application and re-apply with the following information in mind:

1. The file size limit on videos is 1.5GB. If your video is larger please save in a smaller format and re-upload.
2. If uploading from an iPhone with iOS 8, make sure you have upgraded to at least iOS 8.0.2 before attempting to upload.
3. Please make sure your video is either a .mov or .mp4 file.
4. Internet connection is slow or poor reception.
5. There cannot be spaces in the video file name. Please remove any spaces in the name of your file before uploading.
6. There cannot be any special characters in the video file name. Please remove any special characters in the name of your file before uploading.

Help! My video is upside down. How can I fix this?

In order for your video to work, please go to your account profile, click on "My Applications" and then click on "Edit" for the application you would like to change.  Re-upload with the following information in mind:

If filming with an iPhone or cell phone, it's best to keep the camera horizontal (or landscape) and tip the phone to the left (ear speaker on the left, home button on the right, volume buttons down).

Note for the techies: If the video is not filmed in the proper orientation (volume buttons down), the phone will rotate the image to make the user think it is filming it correctly. The phone then puts a tag in the file that tells all other QuickTime players to rotate the video to that position as well. When a user then watches the video on their computer, it still looks right side up. However, when a non-QuickTime player plays the video, it ignores the tag, and will play the video in the orientation it was actually filmed. This is why, no matter how many times a user uploads the video, it still comes in upside down or sideways.

The solution to fix this after the video has already been filmed is to load it into a QuickTime player or related program, rotate the video, and then re-export the video, which should redo the tag telling the video to be right side up.

Why was my video cut-off?

In your video, anything after 1 minute in length will be clipped. Video aspect ratios will be formatted to 16 X 9. Filesize cannot exceed 1.5 GB in size.

I am having technical issues that aren't addressed here. How do I contact ApplicantsPlus?

Please direct details of the issue you're experiencing to the appropriate contact through our Contact Page. Our team will be happy to assist you!

Job Postings and Applications

How long will it take for my job to show up on my company profile?

Your jobs appear immediately after you post them to your company profile.

What size image (logo/banner) do I need to upload?

The standard logo and banner can be pulled from your Facebook page and will work in those dimensions (square for a logo and long rectangle for your banner). We want this to be easy, so just reuse those images and you will be great.

How can I edit my job?

To edit your account information, click on the blue "edit settings" button, then enter in your information. Click "save settings" once completed.

What happens when I close a job?

When you close a job, the link to the job posting is no longer active, and you will not receive any more applications. You will not lose access to previously submitted applications. You can repost the same job in the future.

Can I share applicants' profiles with my colleagues?

Sharing the unique URL to an applicant's profile allows them to see everything you see: complete profile, video cover letter, links to social networks, resume, etc. They can also leave comments on the application and rate it as well.

How do I contact customer service?

To reach customer service, please visit our Contact Page. Our team will be happy to assist you!

Account

I signed up but I didn't receive a confirmation email with my password. What should I do?

Note: It can take a few minutes to receive the confirmation email. Please be patient. Please make sure to check your spam folder. If you haven't received the email within 15 minutes, and it isn't in your spam folder, go to Veterans.ApplicantsPlus.com and click on the Forgot Password button. Follow the instructions to create a new password.

I want to delete my account. How do I do that?

We are sorry to see you go! Send us a note HERE and we will remove you from the site.

How do I edit my company profile?

To edit your account information, click on the blue "edit settings" button, then enter in your information. Click "save settings" once completed.

What are the ApplicantsPlus support hours of operation?

We respond to inquiries in the order they are received. We will do our best to respond within 24 hours.

Do my job postings expire?

Each job posting remains live for as long as the position is open and will only be closed by you. For evergreen positions, leave the posting up on the site indefinitely.

I just signed up and received the email with my temporary password. When I go to enter it in it doesn't work. Why?

The password is case sensitive. Please check your caps lock and try re-entering with upper and lower case letters used when applicable.

I am experiencing a technical issue that is not covered here. Who can I speak to about this?

Please direct details of the issue you're experiencing to the appropriate contact through our Contact Page. Our team will be happy to assist you!